Investigating the Effectiveness of Industrial Training Programs for Hotel Management Students

Abstract

Industrial training programs play a critical role in shaping the professional capabilities of hotel management students by providing them with real-world experience that complements academic learning. This research aims to evaluate the effectiveness of industrial training programs before and after student participation, focausing on the development of both technical and soft skills. Utilizing a mixed-methods approach, the study draws on quantitative data from structured surveys and qualitative insights from interviews conducted with students, educators, and industry professionals. A total of 113 valid responses from hotel management students were statistically analyzed using paired sample t-tests to assess improvement across 18 skill domains. Key findings highlight significant improvements in areas such as communication skills, cultural awareness, practical knowledge, and industry exposure, among others. However, academic performance showed no statistically significant change. These results underscore the importance of well-structured training programs in preparing students for the hospitality industry. The study concludes with actionable recommendations to further enhance program design and student learning outcomes.